Term Of Use

PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THE SERVICES (DEFINED BELOW), YOU AGREE TO BE BOUND BY THESE TERMS OF USE AND PRIVACY POLICY, WITHOUT LIMITATION AND/OR QUALIFICATION. IF YOU DO NOT AGREE TO ANY OF THE TERMS AS ENUMERATED IN THE TERMS OF USE OR PRIVACY POLICY, YOU ARE REQUESTED NOT TO ACCESS OR USE ANY OF THE SERVICES.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of domain name [www.thericeworld.com] (“Website” or “Site”), including the related mobile site and mobile application.

These Terms of Use (“Terms of Use”) apply to and govern your (“End User”, “You” or “Your”) access and/or use of services, contents and materials and/or purchase of products (“Services”) which are offered by The Rice World, a private limited company incorporated under the provisions of the Companies Act, 2013, (“THE RICE WORLD”, “We”, “Us” or “Our”) either on its website, i.e., www.thericeworld.com (“Site”) or the application (through an Apple iOS or Google Android application) (“Application”). The website and the Application are accessible to You via a computer, mobile phone or tablet device, or any other medium. These Terms of Use constitute a legally binding agreement between Us and You and by accessing and/ or using the Services, You agree to be bound by the terms of this agreement/ Terms of Use/ Privacy Policy.

By accessing and/or using the Services, You accept and agree to follow and be legally bound by these Terms of Use, and You represent, warrant, and undertake that You have the right, authority, and capacity to enter into the agreement. You must be at least 18 years old to access and/or use the Services offered on the Site and/or Application. If You are not at least 18 years old, or if You disagree with or do not wish to be bound by any of the Terms of Use and/or Privacy Policy or any other term and/or condition of THE RICE WORLD, then please stop accessing and/or using the Site and Application immediately. Minors should not be using the Site and/or Application. If You are under the age of 18 or applicable legal age in Your jurisdiction, You can use the Services only under the supervision of, Your parent and/or guardian who has agreed to the Terms of Service. In an event of default by the minor, the parent or the guardian will be liable to compensate, for whatsoever damages arising out of such wrongful use by the minor.

THE SITE & THE APPLICATION

These Terms of Use & Privacy Policy govern Your use of Our Site and/or Application and Your conduct, regardless of the mode, means and manner of access.

You agree and acknowledge that these Terms of Use and/or Privacy Policy are exclusively between THE RICE WORLD and You and not with any other third party, including but not limited to, any mobile platform provider such as Apple Inc. or Google Inc.

The access and use of the features and Services of the Site and/or the Application is only to be used for your personal, non-commercial use and information. You agree not to develop or derive for commercial sale any data in machine-readable or other form that incorporates or uses any part of the Services. In particular, You shall not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Services offered by Us.

Your access and/or use of any of the Services (including, the purchase of the products) either through the Site and/or the Application is subject to any additional rules, policies, guidelines and terms & conditions that may apply to those brands & products by the manufacturer/sellers of such products.

Your use of the Services, brands & products and features of the Site and/ Application shall be governed by the Terms of Use along with the Privacy Policy as modified and amended from time to time. Your continued use of the Site and/or the Application, following the modifications to the Terms of Use and/or Privacy Policy, constitutes your acknowledgment and acceptance of the modified Terms of Use and/or Privacy Policy. Therefore, You must carefully read the Terms of Use and/or Privacy Policy to understand the terms and conditions that apply to Your use of the Site and/or the Application and thereafter take an independent decision to access and/or use the Site and/or the Application.

About Our Services

The Rice World platform is designed to provide information on various rice products and brands engaged in the production, marketing, and sale of rice, catering to both B2B (wholesale) and B2C (retail) transactions.

The information available on The Rice World platform is for general purposes only and aims to provide users with:

– Detailed Information on Rice Brands and Products: This includes information related to different types of rice, such as basmati, brown, and organic rice, available in both wholesale and retail quantities. The platform also features various brands involved in rice cultivation, packaging, and distribution.

– A Platform for Buyers and Sellers: The platform allows customers (both individual and business buyers) and brand owners/sellers/manufacturers to connect for transactions. Customers can browse through different rice products and brands and, at their own discretion, purchase these products directly from the respective sellers or manufacturers. Please note that The Rice World is not a party to any transaction between the buyer and the seller/manufacturer. We do not control or manage these transactions and cannot be held responsible or liable for any disputes or issues arising from these transactions.

– Information on Rice Products and Brands on an “As-Is” Basis: The information provided on the platform regarding rice products and brands is shared on an “as-is” basis. We make no representations regarding the accuracy, completeness, correctness, or validity of any information displayed. The Rice World is not liable for any errors, omissions, discrepancies, or delays in the information, nor for any losses, injuries, or damages that may arise from its use or display.

By using the platform, you acknowledge that all transactions and information are the responsibility of the involved parties (buyers and sellers), and The Rice World merely acts as an intermediary for displaying information.

Products & Services

Among the services provided by The Rice World with respect to rice products and brands, The Rice World also allows you to purchase products directly from the platform. The Rice World reserves the right, but is not obligated, to control the sale of the products in certain scenarios, such as when the seller breaches The Rice World policies, among other situations. The products, brands, and services available on the platform are for your personal or business use only. The products (including samples, if any) or services shall not be sold or resold for any unauthorized commercial reasons.

Please note that if the rice products purchased or received by you through The Rice World cause any side effects or do not meet your expectations, The Rice World shall not be responsible for any such outcomes, and you shall not hold The Rice World responsible in any manner whatsoever. You are advised to carefully read the individual terms and conditions related to the products, and where necessary, consult a specialist before consuming or using any product. Additionally, the information provided on rice product ingredients or brands appearing on the platform is not intended to be, nor should it be interpreted as, advice or a recommendation regarding the purchase or use of any specific brand or product. If you have questions about a specific rice product or brand, please review the label appearing on the product, contact the product manufacturer or seller, and/or consult a specialist. Since the products are developed and manufactured by third-party sellers or manufacturers, The Rice World does not assume responsibility or liability for any aspect of the brand or product.

By accepting these Terms of Use, you consent and agree that you will not hold The Rice World or any of its employees accountable for any claim, demand, or damages which you may incur with respect to any of the rice products or brands listed or mentioned on the platform.

While we strive to provide accurate information, we do not warrant that product descriptions or other content of any services are fully accurate, complete, reliable, current, or error-free. If a product offered on our platform is not as described, your sole remedy is to return it in an unused condition, in accordance with our Return Policy provided in Clause No. 13 below.

Acceptance and Modification of the Terms of Use

By accepting these Terms of Use, either by clicking to accept or agree, or by downloading, installing, or using the services, you agree, acknowledge, and represent that:

– You have read and understood the Terms of Use and/or policies,

– You are 18 years of age or older,

– You have full power and authority to enter into this agreement/Terms of Use,

– You have full power and authority to purchase the products and use the services,

– You have not been previously suspended from using the services, and

– You accept and agree to be legally bound by these Terms of Use, without any limitation or qualification whatsoever.

If you do not agree with these Terms of Use, you must not access the site and/or application, nor should you accept these Terms of Use, download, install, access, or use the services, or purchase products from the site and/or application. You must immediately delete the application from your computer, mobile phone, tablet, or any other device.

The Rice World may, at its sole discretion, revise, modify, and update these Terms of Use and/or Privacy Policy from time to time without prior notice to you or other users. If The Rice World decides to change the Terms of Use and/or policies (including the Privacy Policy), it will post the new version of the Terms of Use and/or the Privacy Policy on the site and/or application and update the “Last Updated” date as specified. All changes are effective immediately when posted and apply to all users accessing and/or using the services on the site and/or application.

Your continued use of the site and/or application following any modifications to the Terms of Use and/or Privacy Policy constitutes your acceptance of the modified Terms of Use and/or Privacy Policy. For this reason, you should frequently review the Terms of Use, Privacy Policy, and other policies, as applicable.

By accepting these Terms of Use, you agree and acknowledge that:

– All commercial/contractual terms in connection with the products (including purchase/return/refund) are offered by and agreed to between you and the product manufacturer/brand owner/seller alone. The commercial/contractual terms include, without limitation, price, warranties related to products and services, and after-sales services. The Rice World does not control, determine, advise, or involve itself in the offering or acceptance of such commercial/contractual terms between you and the product manufacturer/seller.

– The Rice World does not make any representation or warranty as to specifics (such as quality, value, saleability, etc.) of the products proposed to be sold or purchased on the site and/or application.

– The Rice World is not responsible for any non-performance or breach of any contract entered into between you and the product manufacturer/seller. The Rice World is not required to mediate or resolve any disputes or disagreements between you and the product manufacturer/seller.

– The Rice World does not make any representation or warranty regarding item specifics (such as legal title, creditworthiness, identity, etc.).

– The Rice World does not, at any point during any transaction between you and the product manufacturer/seller on the site and/or application, take possession of the products or services offered by the manufacturer/seller, nor does it gain title or claim rights over the products or services offered by the manufacturer/seller.

– At no time does The Rice World hold any right, title, or interest over the products or brands, nor does it have any obligations or liabilities in respect of contracts entered into between you and the product manufacturer/seller/brand. The Rice World is not responsible for unsatisfactory or delayed performance, damages, or delays caused by products that are out of stock, unavailable, or back-ordered.

– The site and/or application is only a platform that allows users to access information about a variety of rice products and brands, and, at their discretion, purchase the products. The Rice World solely provides a platform for communication, and any contract for the sale of products is strictly a bipartite contract between you and the product manufacturer/seller.

You release and indemnify The Rice World and/or any of its officers and representatives from any cost, damage, liability, or other consequences of any actions arising while using the site and/or application and/or availing services. You specifically waive any claims under applicable law. While The Rice World makes reasonable efforts to ensure the accuracy of information, it cannot control the information provided by other users, product manufacturers, brand owners, or sellers available on the site and/or application. You may encounter content that is offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe transactions when using the site and/or application.

Access and License

Provided you are not under the age of 18 years, The Rice World hereby grants you a personal, limited, non-exclusive, non-transferable, revocable license to access and use the services (the “License”). All rights not expressly granted to you in these Terms of Use are reserved and retained by The Rice World and its affiliates.

The Rice World reserves the right, at any time, without notice and at its sole discretion, to terminate your license to use the site and/or the application and to block and prevent your future access and/or use of the site and/or the application.

In the unlikely event that you fail to comply with these Terms of Use, we may terminate the License without any notice, and you will no longer be permitted to access or use the services. In this regard, we may take such measures and actions as deemed appropriate.

You agree that if you provide any information that is untrue, inaccurate, not current, or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, or not in accordance with the Terms of Use and other policies of The Rice World, we shall have the right to indefinitely suspend, terminate, or block access to your membership on the site and/or the application and refuse to provide you with access to the site and/or the application.

Registration Policy, Account Type, Linking Accounts, and Account Security

Registration Policy: To access the services, you may be asked to provide certain registration details or other information. It is a condition for your use of the services that you (i) provide correct, current, and complete information about yourself as required in the registration form for the services (such information being the “Registration Data”); and (ii) maintain and promptly update the Registration Data to keep it correct, current, and complete.

You agree that the Registration Data and any other information provided by you is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy. You further agree that The Rice World may provide updates, notices, and other communications to you through email and mobile number provided in the Registration Data or in your profile.

Account Type: There is no charge for creating an individual account (“Individual Account”). The Individual Account is for the personal, non-commercial use by only the end user who opens the account.

Membership on the site and/or the application is free for you at present, as we do not charge any fee for browsing and/or buying on either the site and/or the application. We reserve the right to change our Fee Policy from time to time. In particular, we may at our sole discretion introduce new services and modify some or all of the existing services offered on the site and/or the application. In such an event, we reserve the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the site and/or the application, and such changes shall automatically become effective immediately after they are posted. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance with all applicable laws, including those in India, with respect to making payments to us.

Account Security: If you create, or are provided with, a username, password, or any other information as part of our security procedures, you agree to treat such information as confidential, and undertake that you will not disclose such information to any other person or entity.

You will be solely responsible for maintaining the confidentiality of your account, password, and restricting access to your computer, mobile, or tablet, and you hereby accept responsibility for all activities that occur under your account and password. You acknowledge that the information you provide, in any manner whatsoever, does not infringe any rights of a third party.

You further agree that your account is personal to you and you will not provide any other person access to the services, or any portions of the same, using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You undertake to exercise particular caution when accessing your account from a public or shared computer or other device so that others are not able to view or record your password or other personal information. If you are accessing, browsing, and using the site and/or the application on someone else’s behalf, you represent that you have the authority to bind that person to all the terms and conditions herein. In the event that the person refuses to be bound as the principal to the Terms of Use, you agree to accept complete responsibility and liability for any claim/damages/demand/harm caused by any wrongful use of the site and/or application resulting from such access or use of the site and/or application. We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

Use of Services

The Rice World reserves the right to make additions, deletions, or modifications to the Services at any time without prior notice to you.

You acknowledge that the Site and/or the Application is provided only on the basis set out in the Terms of Use. The Rice World does not warrant that the Services will be uninterrupted or error-free, that defects will be corrected, that the Site and/or Application will be free of viruses or other harmful components, or that any brand or product descriptions or depictions, or other content offered as part of the Services on the Site and/or the Application are accurate, reliable, current, or complete.

Your uninterrupted access or use of the Site and/or Application may be prevented by certain factors outside and beyond our reasonable control, including, without limitation, various force majeure events like strikes, lockouts, fires, accidents, pandemics, epidemics, lockdowns, the unavailability, inoperability, or interruption of the internet or other telecommunications services, or as a result of any maintenance or other service work carried out on the Site and/or Application.

The Rice World shall have the right, at any time, to change or discontinue any aspect or feature of the Site and/or Application, including, but not limited to, content, hours of availability, geographical area of availability, and equipment needed for access or use. Further, the Site and/or Application may discontinue disseminating any portion of information or category of information. The Rice World does not accept any responsibility and will not be liable for any loss or claim or damage whatsoever arising out of or in connection with any ability or inability to access or use the Site and/or Application.

You expressly agree that your use of the Services is at your sole risk. If you download any content from the Site and/or Application, you do so at your own discretion and risk. You will be solely responsible for any damage to your computer system or mobile device or loss of data that results from the download of any content through or in connection with the Services.

We reserve the right to restrict or terminate your access to the Services or any feature or part thereof at any time. The Rice World assumes no responsibility for the deletion or failure to store any content or personalization settings.

Privacy policy and user data

We value Your privacy and understand Your privacy concerns, therefore, THE RICE WORLD has a Privacy Policy which will ensure that, Your personal information is sufficiently protected. Please review the Privacy Policy carefully, which also governs Your access to and use of the Services, for information about how we collect, use and disclose information about the End Users of our Services.

Information, Ratings, Recommendations & Certification

If you come across any of our views, suggestions, recommendations, ratings, etc., for the products on the Site and/or the Application, please note that these are purely for informational purposes and for your convenience. Such suggestions, recommendations, and verdicts are meant to assist you but should not replace or dissuade you from making an independent decision, which remains entirely your commercial call.

Additionally, The Rice World may certify certain products as ‘The Rice World Certified’ or ‘Certified by The Rice World’. This certification is provided after our product quality team evaluates the quality and worth of each product and its ingredients to the best of their ability.

However, The Rice World cannot and does not guarantee the accuracy of the information or any analysis derived from using such information. Therefore, The Rice World does not assume any liability for inaccuracies about brands/products and/or their ingredients, whether based on manufacturer information, third-party information, The Rice World End Users’ information, or on ratings and assessments generated by us. You should carefully read and review all information provided by the manufacturers of the products/brands, whether online or on the actual product packaging and labels, including the ingredients, health claims, and allergen information before ordering or using a product/brand. If you have any concerns or questions about the accuracy of the information, you agree to contact the manufacturer of the product/brand owner directly.

While The Rice World strives to ensure that brand/product information is accurate, manufacturers may alter their ingredients or product descriptions from time to time. Additionally, some manufacturers may withhold certain ingredients from their product ingredient lists as trade secrets, which The Rice World cannot identify. Therefore, for additional information about a product/brand, please contact the manufacturer/brand owner directly. Please note that the Services are not meant to replace advice provided by a qualified and licensed healthcare professional. You should not use the Services for the diagnosis or treatment of a health problem or disease. Always consult your healthcare provider or medical expert for more information about which products/brands you should or should not use. The Rice World reserves the right to correct any errors, omissions, or publish updates on any information with respect to the Services (including the products/brands) without notice.

Based on our assessment, The Rice World may suggest alternative products/brands, which may sometimes be sponsored products.

By accessing the Services, you acknowledge that any reliance upon any advice, opinion, statement, view, or other information displayed or distributed through the Services is at your sole risk.

Pricing Information

The Rice World strives to provide accurate pricing information for the products; however, errors may occur. The Rice World cannot confirm the price of a product until you place the order, and it is possible that the price of the product may increase at the time of placing the order. Without limiting the generality of Clause 12 (Cancellations, Refunds, and Returns) below, if a product is listed at an incorrect price or with incorrect information due to any error (including a technical error), The Rice World reserves the right, at its sole discretion, to refuse or cancel any orders placed for that product without any compensation, unless the product has already been delivered to you. In the event of a pricing error, The Rice World may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Unless the product ordered by you has been shipped, your offer will not be deemed accepted, and The Rice World will have the right to modify the price of the product and contact you for further instructions using the email address or phone number provided by you at the time of registration or placing the order. If we accept your order, you may be required to pay an additional amount, which will be duly notified to you by email. The payment may be processed prior to The Rice World dispatching the product you have ordered. If we have to cancel the order after processing the payment, the said amount will be reversed based on your payment method.

Prices and availability of the products provided or offered on the Site and/or the Application are subject to change without prior notice and at the sole discretion of The Rice World. We may revise and cease to make available any product/service at any time. In the event that the brand/seller is unable to deliver the product to you, you will be notified by email that your order may be cancelled. The Rice World shall not be liable for any damages in such an event due to the cancellation of the order or delay in delivery.

Mode of Payment

1. a) The products available on the Site and Application may be purchased through the following options:

⦁Payments can be made by Credit Cards, Debit Cards, Net Banking, UPI, Wallets, e-Gift cards (as and when applicable) .

⦁Credit card, Debit Card and Net Banking payment options are instant payment options and recommended to ensure faster processing of Your order.

b)While availing any of the payment method(s) on the Site and/or the Application, We will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

⦁Lack of authorization for any transaction/s, or

⦁Exceeding the pre-set limit mutually agreed by You and between “Bank/s”, or

⦁Any payment issues arising out of the transaction, or

⦁Decline of transaction for any other reason/s

1. c) All payments made against the purchases/services on Site and/or the Application by You shall be compulsorily in Indian Rupees acceptable in the Republic of India. The Site and/or the Application will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Site and/or the Application.

1. d) Transactions, transaction price and all commercial terms such as delivery, dispatch of products and/or services are as per principal to principal bipartite contractual obligations between You and the product manufacturer/seller and payment facility is merely used by You and the product manufacturer/seller to facilitate the completion of the transaction. Use of the payment facility shall not render Us liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the brand/ products and /or services listed on Site and/or the Application.

Payment Security

All transactions on the Site / Application are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with THE RICE WORLD is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors, where all payments are processed in real-time for your security and immediate peace of mind.

You can tell your browser is in secure mode in the “Checkout” by looking for the padlock icon in the bottom corner or at the end of the address bar of your browser window.

What is a CVV/CVC?

The Credit Verification Value or CVV or the Credit Validation Code or CVC is an important security feature that further reduces the risk of Internet fraud. This number never appears on sales receipts or billing statements and is only found on the physical card itself.. The CVV/CVC is a 3 or 4 digit code embossed or imprinted on the reverse side of your credit card in the signature area.

Out of stock Items

If the product is not in stock, THE RICE WORLD shall intimate you at the time of placing the order. THE RICE WORLD shall not confirm the order if the product is not in stock.  In the event, if the Order is accepted, but the product is out of stock, then either we or the Seller, will intimate you about non-availability of the Product being ‘out of stock’.

Payment Facility for End Users:

a)You, as an End User/ buyer, understand that upon initiating a transaction You are entering into a legally binding and enforceable contract with the product manufacturer/brand owner/ seller to purchase the products from the product manufacturer/brand owner/seller using the payment facility on the Site and/or the Application, and You shall pay the transaction price.

You, as an End User/ buyer, understand that the Seller may through electronic communication and electronic records and using the automated features extend / increase the dispatch and/or delivery time and the transaction shall stand amended to such extent.

b)You, as an End User/ buyer, shall be entitled to claim a refund of the transaction price (as Your sole and exclusive remedy) in case You do not receive the Delivery within the time period communicated to You at the time of shipment of Your order or within the time period as provided in Clause 12 hereinbelow, whichever is later. In case You do not raise a refund claim using Site and/or the Application features, within 15 business days than from the expected date of delivery as provided by Us,  this may make You ineligible for a refund.

c)Refund shall be made in Indian Rupees only.

d)For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI).

e)Refund shall be conditional and shall be with recourse available to Us in case of any misuse by End User/ buyer.

f)Refund shall be subject to End User/ buyer complying with Policies.

g)The End User/ buyer and seller acknowledge that, We will not be liable for any damages, interests or claims or demands etc. resulting from not processing a transaction/transaction price or any delay in processing a transaction/transaction price which is beyond Our control.

Packaging, Tracking, Shipping and Delivery

a)Packaging

Product(s) is/are packaged securely.

b)Delivery

Register Seller/Brand endeavours to deliver products to all regions within the territory of India in a good condition.

c)Tracking

Once Your order has been dispatched, You may receive an email with the details of the tracking number and the courier company that is processing Your order. You can typically track the status of your package 24 hours after Your order is dispatched by the seller/product manufacturer unless the same is not updated on account of issues beyond our reasonable control (for instance, technical issues with logistics company,  disruptions due to weather conditions, force majeure events including, strike, lockouts, server disruption, etc).

d)Estimated Delivery Time

Seller/product manufacturer usually dispatches most orders within 3 business days (excluding Saturdays, Sundays and public holidays). The actual delivery to the end customer depends on the delivery location, logistic partner and the mode of transport. The estimated delivery time for local orders is 2-3 working days, 3-7 working days for outstation orders and 5-9 working days for orders delivered to JK, North East India & Kerala. We ship on all days from Monday to Saturday except Sundays & Public Holidays.

e)Shipping charges

Shipping charges would vary from time to time and will be made visible to the customer on the Site and/or Application (on a reasonably best effort basis) before an order is placed by the End User.

Cancellations, Refunds and Returns

a)Cancellation before shipment (Valid on orders placed & to be delivered in India):

You may cancel the orders which have not been shipped by using the order cancellation feature on our Site and/or Application. In such cases, the order will be cancelled, and if it is a pre-paid order then the product price will be refunded to you within 5business days, after the cancellation request is duly processed by us. However, please note that the payment gateway charges for payment as well as for refund transaction shall be deducted.

b)Cancellation post shipment

Orders once shipped cannot be cancelled for any reason and there shall be no refund, except if:

i)If the product delivered is damaged, defective orhas shelf life less than what was displayed

ii)if the wrong product is delivered;

iii)If there is unreasonable delay in delivery over and above the delivery schedule in accordance with clause 12 (d)

The End Users should send photographs of the goods on email id provided below. If the Seller /Brand is satisfied on the reasons for cancellation and the return conditions are met, the order can be cancelled. We may arrange for the pickup of such products.Please do not accept any damaged consignments from courier company.

c)Cancellation by THE RICE WORLD:

THE RICE WORLD shall not unilaterally cancel any order once placed. However, in the event if it is not possible to deliver the product for which the order is placed, THE RICE WORLD reserves its rights to cancel such order by giving You an intimation of the same. In the event that THE RICE WORLD cancels an order, THE RICE WORLD  shall notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. In such cases, the order will be cancelled, and the money will be refunded to you within 5 business days after the cancellation is duly processed by Us.

d)Refund:

⦁In case of cancellation by customer before shipment or cancellation by THE RICE WORLD, We shall process the refund within 5business days after receiving the cancellation request or initiating the cancellation.

⦁In case of cancellation once the shipment has already been dispatched and it is being returned due to reasons stated in 13 (b), We process the refund once the products have been received and verified by the seller/product manufacturer. Such returns may involve wear and tear charges, shipping charges, return expenses, etc. that may be deducted from your refund amount if the return conditions are not met. You would be informed about the same by Our team.

⦁For payments done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 7 business days of the seller /product manufacturer receiving the products back. It may take 4 additional business days for the amount to reflect in Your account.

⦁No cash refunds are permitted.

e)Return & Replacements process

In the event if the product received by You is damaged during shipment or transit or is defective or is an incorrect /wrong product, or has shelf life less than what was displayed,You can contact Our customer service team for returning or replacing the same. In case the product purchased by You from the Site and/ or Application is eligible for return or replacement, then You may request for a return or replacement of the product within 3 days of delivery by following these steps:

Step 1: Contact our customer support team via Our Site and/ or Application within 3 days of receiving the order.

Step 2: Provide Us with Your order ID details and Your request to return/replace/refund Your order. Kindly email an image of the product and the invoice for Our reference.

Step 3: If Your request has been approved, then We will arrange for the pickup of the products. We will initiate the refund or replacement process only if the products are received by Our seller/product manufacturer in their original packaging with their seals, labels and barcodes intact and the conditions for return/replacement are met.

In the unlikely event of damaged, defective or different item delivered to You, We will provide a full refund or free replacement, as applicable. We may contact You to ascertain the damage or defect in the product prior to issuing refund/replacement. Please allow one to three weeks from the day of your replacement request, to complete the process

Please note that sellers may have their own return policies which might make the products ineligible for return, amongst others. You are requested to peruse the return policies of the respective seller. In case of a conflict between THE RICE WORLD’s and the sellers’ return policies, the return policy of the seller shall prevail.

⦁Returned/Exchange Conditions

Returns will not be accepted under any of the following conditions:

⦁Product is damaged due to negligence, improper usage or wrong application on the part of the End User

⦁Returned without original packaging including, price tags, labels, freebies and other accessories;

⦁Serial Number is tampered with;

⦁products that are not covered under Seller/Manufacturer’s warranty;

⦁Product is used or altered;

⦁If request is initiated after 72 hours of receipt of delivery; or

⦁Is a free product provided by Seller

Please note: For certain marketing campaigns or sale periods, special return/exchange/refund rules may apply with specific terms and conditions. Information regarding this would be made visible to the End User on the Site and/or Application. For any clarification, please feel free to contact our customer care: .

1. f) Discount vouchers

Discount vouchers are intended for one-time use only and shall be treated as used even if You cancel the order.

Links to Third Party Sites

The Services may contain links to third party websites (“Linked Sites”). We do not control these Linked Sites and are not responsible for the content, stability, or any transmission to or from any Linked Sites.

These links do not imply the endorsement of THE RICE WORLD or association with the Linked Sites. It is Your sole responsibility to comply with the appropriate terms of service of the Linked Sites as well as with any other obligation under copyright, secrecy, defamation, decency, privacy, security and export laws related to the use of such Linked Sites and any content contained thereon. In no event shall THE RICE WORLD be liable, directly or indirectly, to anyone for any loss or damage caused by or in connection with use of the Linked Sites or the information or material accessed through these Linked Sites

THE RICE WORLD provides these links to You only as a convenience and the inclusion of any link does not imply association with the Linked Site’s operators, or guarantee that the content contains accurate information. We recommend You review the privacy policies and terms of use posted at any Linked Sites.

SPECIAL NOTICE: Linked Sites may contain content and graphics that may be offensive, including but not limited to sexually explicit material unsuitable for minors. If you enter these Linked Sites, you assert that you are of legal age in your jurisdiction to view such materials and that the viewing, reading, and/or downloading of content from these Linked Sites does not violate the community standards of your locality, city, town, county, state, province, country or other community to which You belong, and/or from which you access these Linked Sites.

Intellectual Property Rights

The Site and/or Application is controlled and operated by THE RICE WORLD and products are sold by respective sellers/ product manufacturers. The ” THE RICE WORLD ” name and logo and all related product and service names, design marks and slogans are the trademarks, logos or service marks (hereinafter referred to as “Marks”) of THE RICE WORLD. All other Marks on the Site and/or the Application are the property of their respective companies/ brands/ product manufactures. No trademark or service mark license is granted in connection with the materials contained on the Site and/or the Application. Access to the Site and/or the Application does not authorize anyone to use any Marks in any manner. Marks displayed on the Site and/or the Application, whether registered or unregistered, are the intellectual property of their respective owners, and The Rice World shall not be held liable or accountable in any manner whatsoever for any unlawful, unauthorized use of the Marks.

THE RICE WORLD and its suppliers and licensors expressly reserve all the Intellectual Property Rights in all text, programs, brands, products, processes, content, software and other materials, which appear on the Site and/or the Application, including its looks and feel. The compilation (meaning the collection, arrangement and assembly) of the content on the Site and/or the Application is the exclusive property of THE RICE WORLD and are protected by the Indian copyright laws. Consequently, the materials on the Site and/or the Application shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only.

THE RICE WORLD own all right, title and interest in and to the Intellectual Property Rights over the information offered on or through the Services. These Terms of Use do not convey or transfer any ownership rights to You.

You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other Intellectual Proprietary Rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

You may not remove or obscure any copyright notice or other proprietary notices contained on the Site, the Application, the Services or any products, brands, services or content retrieved through the Services.

THE RICE WORLD respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You can write to THE RICE WORLD at support@thericeworld.com.

Prohibited Content

While using the Services, You will not upload, post, email, transmit or otherwise make available any Public Content or Private Content on the Site and/or the Application that, among others,: (i) is unlawful, harmful, threatening, abusive, harassing, tortious, infringing, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or is racially, ethnically or otherwise objectionable; (ii) creates a risk of harm, loss, or damage to any person or property or a risk of physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to Yourself, to any other person, or to any animal; (iii) seeks to harm or exploit minors in any way, including, but not limited to, by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (iv) violates, or encourages any conduct that violates laws or regulations or contains any information or content that is illegal or unlawful; or (v) infringes any third party’s Intellectual Property Rights, privacy rights, publicity rights, or other personal or proprietary rights or contains any information or content that You do not have a right to make available under any law or under contractual or fiduciary relationships.

Prohibited Conduct

While using the Services, You agree not to engage in any of the following prohibited activities: (i) use, display, mirror or frame the Services, any individual element within the Services, THE RICE WORLD name, trademark, logo or other proprietary information, or the layout and design of any page, without Our express written consent; (ii) access the Services by any means other than through the interface provided by THE RICE WORLD and as otherwise expressly authorized under these Terms of Use; (iii) access, tamper with, or use non-public areas of the Services, Our computer systems, or the technical delivery systems of Our providers; (iv) avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by THE RICE WORLD or any of Our providers or any other third party (including another End User) to protect the Services; (v) forge headers or otherwise manipulate identifiers in order to disguise the origin of any of Your Content transmitted through the Services; (vi) attempt to access or search the Services or scrape or download any user content from the Services, or otherwise use or upload content to, or create new links, reposts, or referrals in the Services through the use of any engine, software, tool, agent, device or mechanism (including automated scripts, spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by THE RICE WORLD or other generally available third party web browsers; (vii) send or post onto the Services any unsolicited or unauthorized spam, advertising messages, promotional materials, email, junk mail, chain letters or other form of solicitation; (viii) use any meta tags or other hidden text or metadata utilizing the Services or any THE RICE WORLD trademark, logo, or URL without THE RICE WORLD’s express written consent; (ix) attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services; (x) interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending or posting a virus, overloading, flooding, spamming, or mail-bombing the Services; (xi) reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purpose any portion of the products or Services (including Your account) or Your access to or use of the Services; (xii) collect or store any personally identifiable information from other users of the Services without their express permission; (xiii) stalk or otherwise harass another person or entity; (xiv) impersonate or misrepresent Your affiliation with any person or entity; (xv) violate any applicable law or regulation; or (xvi) encourage or enable any other individual to do any of the activities prohibited in these Terms of Use.

THE RICE WORLD’s logo

THE RICE WORLD has intellectual property rights over the THE RICE WORLD trademark and logo. Any alteration of THE RICE WORLD’s logo or any of its components is considered a misuse. You should ensure that the THE RICE WORLD’s logo is not distorted in any manner and care should be taken to maintain the proportion of the entire THE RICE WORLD’s logo artwork when scaling. It is also important to maintain the correct spacing relationship between the symbol and logotype.

We have strict guidelines for the use of the THE RICE WORLD’s logo by a brand for accreditation. Only a brand that has been given the permit to use THE RICE WORLD logo can use it on their website, labels, adverts, packaging or products. Further, only THE RICE WORLD verified brands that have written permission from THE RICE WORLD, are authorized to use the appropriate accreditation symbol(s) by consistently demonstrating fulfilment of Our strict standards, schemes, checks, and programs via recurring assessments.

Use of accreditation marks, logos and/ or symbols

THE RICE WORLD reserves the right to provide accreditation to brands which qualify its high standards of transparency, quality and ethics. It is however clarified that You shall ensure that:

⦁The accreditation logo shall not be used in any way that it misleads the reader about the accredited status of the certification body or the certified body.

⦁The accreditation body’s logo shall not be used on the packaging of a product, labels, publicity material, written announcements etc, that in any way suggest that the accreditation body has certified or approved any product, process or service of the certified body or in any other misleading manner.

⦁The logo shall not be displayed on vehicles, buildings or flags except in publicity material like part of a large advertisement.

⦁Discontinuation of THE RICE WORLD’s Certification Logo and/or Accreditation Logo

Any accredited brand shall discontinue the use of the THE RICE WORLD certification logo and / accreditation mark immediately when any of the following conditions exist:

⦁A lapse of certification, suspension or the same being withdrawn.

⦁Change in the composition of the product by the brand and which could reasonably be expected to affect the brand’s qualification for certification.

⦁The brand has failed to implement a change to the system requirements issued by THE RICE WORLD.

⦁Any other circumstances, which arise, which could reasonably be expected to adversely affect the brand’s Quality System certified by THE RICE WORLD, as identified in the contract agreement with respective sellers.

⦁Misuse And Penalty

THE RICE WORLD investigates every reported misuse of its trademarked logo. Misuse of THE RICE WORLD’s certification logo and / accreditation mark would lead to corrective action, withdrawal of certification, publication of the transgression and, if necessary, other legal action. In case You infringe, misuse, distort or illegally use THE RICE WORLD’s logo / trademark/tradename, THE RICE WORLD reserves the right to initiate appropriate civil as well as criminal legal action against You at your risk and cost.

User Information

When you use THE RICE WORLD, You may be generating ‘User Information’, which is content created by You. Subject to Our Privacy Policy, We may use Your User Information, and there are certain things You cannot include in your User Information.

“User Information” of a user means any photographs, pictures, content, text, artwork, files, programs, sound, graphics, video, data, product ratings, product comments, or forum posts and other similar materials that an End User submits, e-mails, or otherwise uses with the Services. “Your User Information” means User Information that You provide to THE RICE WORLD. “Media” means any means of conveying information. You are solely responsible for Your User Information.

You assume all risks associated with use of User Information, including any reliance on its accuracy, completeness or usefulness, or any disclosure of Your User Information that makes You or any third party personally identifiable.

Subject to Our Privacy Policy, using Your User Information with the Services, You automatically grant, and You represent and warrant that You have the right to grant, to THE RICE WORLD an irrevocable, non-exclusive, royalty-free and fully paid, worldwide license. This license may be used to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use Your User Information, and to grant sub licenses of the above, solely for the purposes of including Your User Information in the Services. You agree to permanently waive (and cause to be waived) any claims and declarations of moral rights or attribution with respect to Your User Information.

Subject to Our Privacy Policy, You grant to THE RICE WORLD a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully-paid up, transferable right and license, with the right to sublicense through multiple levels of sublicensees, under all of Your intellectual property and other rights in Your User Information, to use all trademarks, trade names and the names and likenesses of any individuals that appear in Your User Information.

You agree that you will not submit User Information that is unlawful, pornographic, libellous, defamatory, tortious, obscene, or racially, ethnically or otherwise objectionable or that otherwise violates general THE RICE WORLD standards or industry standards. We expressly reserve the right to remove or not make available any User Information that We believe is in violation of this agreement/ Terms of Use, the applicable laws, in Our sole discretion. You agree that You will not upload, post, e-mail or otherwise transmit User Information to Us that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

Although We have the right to include Your User Information in the Service or in any Media, We do not have the obligation to do so. We may, in Our sole discretion and for any reason, refuse Your User Information or remove it from Our Services at any time. We reserve the right to remove, screen, edit, or reinstate User Information from time to time at Our sole discretion and without notice to You. We have no obligation to retain or provide You with copies of Your User Information, nor do We guarantee any confidentiality with respect to Your User Information.

You affirm, represent, and warrant that: (a) You own, or have the necessary licenses, rights, and/or consents to use Your User Information with the Services as described in these Terms of Use; (b) Your User Information does not infringe any copyright or any other Intellectual Property Right of any third party; (c) Your User Information, and THE RICE WORLD’s exercise of its rights as stated in this Terms of Use, do not and will not violate, misappropriate or infringe any Intellectual Property Right, including but not limited to trademark rights, copyrights, moral rights, if any, and publicity rights of any third party; (d) You possess all rights necessary for the reproduction, distribution, transmission, public performance, public display, and other exploitation of Your User Information by THE RICE WORLD as permitted in this Terms of Use; (e) Your User Information is not pornographic, obscene, libellous, defamatory, tortious, or otherwise unlawful; and (f) all factual statements submitted by You are accurate and not misleading.

You may not state or imply that Your User Information is in any way provided, sponsored or endorsed by THE RICE WORLD.

THE RICE WORLD is not obligated to back up any User Information and Your User Information may be deleted at any time. You are solely responsible for creating backup copies of Your User Information if You require. We will protect User Information in accordance with THE RICE WORLD’s Privacy Policy.

Disclaimer of Warranties/Limitation of Liability

THE RICE WORLD has made every attempt to ensure the accuracy and reliability of the information provided on the Site and/or the Application. However the information is provided “on an as is” basis and without representation or warranty of any kind.

THE RICE WORLD does not warrant that the product description, colour, information or other content of the Site and/or the Application is accurate, complete, reliable, current or error-free. The Site and/or the Application may contain typographical errors or inaccuracies and may not be complete or current. The product pictures are indicative and may not match the actual product. We do not accept any liability for the accuracy, content, legality of the information contained in the Site and/ or the Application. The Trademarks and Logos belonging to respected companies and manufacturers / brand owners are used solely to identify products and companies and belong to the respective product owner/manufacturer/ brand..

THE RICE WORLD or its subsidiaries, affiliates, partners, or licensors do not make any representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or the Site and/or the Application or any of the content, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose.

The Site and/or the Application is provided to you on an “AS IS”. We make no representations regarding the use of or the result of the use/depiction of the contents (including the products) on the Site and/or the Application in terms of their correctness, accuracy, reliability, or otherwise. THE RICE WORLD shall not be liable for any loss suffered in any manner by the End Users as a result of depending directly or indirectly on the depiction of the contents (including, the products) on the Site and/or the Application.

You acknowledge that the Site and/or the Application is provided only on the basis set out in the Terms of Use read with other policies of THE RICE WORLD. Your uninterrupted access or use of the Site and/or the Application on this basis may be prevented by certain factors outside our reasonable control including, without limitation, force majeure events such as fire, lock-outs, strikes, accidents, pandemic, epidemic, lockdown, the unavailability, inoperability or interruption of the internet or other telecommunications services or as a result of any maintenance or other service work carried out on the Site and/or the Application.

THE RICE WORLD shall have the right, at any time, to change or discontinue any aspect or feature of the Site and/or the Application, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Site and/or Application may discontinue disseminating any portion of information or category of information. THE RICE WORLD does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site and/or the Application.

THE RICE WORLD through the Site and/or Application intends to provide its End Users with general information about wellness & healthcare topics, brands and products. The Site encourages its End Users to interact with THE RICE WORLD and its employees by asking questions that enables the End Users to obtain information of a general nature pertaining to wellness and healthcare topics. The postings on the Site and/or the Application, as the case may be, or on social networking sites, including the Site’s Facebook/ Twitter/Instagram / YouTube page, or any information provided over chat or e-mails exchanged with THE RICE WORLD, its employees or representatives which are in furtherance of any communication made by the End Users with THE RICE WORLD, its employees or representatives is based on the background provided by the End Users. The information provided is not intended to constitute personal medical suggestion or be used for any medical diagnosis or treatment. While THE RICE WORLD takes reasonable care to ensure that the Information is accurate, THE RICE WORLD makes no representation and takes no responsibility for the accuracy, completeness, appropriateness or usefulness of the Information. For any specific medical conditions or issues, End Users are advised to seek opinion from a certified medical practitioner. In the event any End User relies on the Information provided by THE RICE WORLD or its representatives/ employees, he/she may do so at its own risk. Under no circumstances will THE RICE WORLD, its employees, representative or affiliates be liable for the Information or the consequences of relying on such Information.

We do not guarantee as to any particular Product or information / advice given to you will be suitable to your health. We shall not be responsible for any issues, side effects including without limitation any allergic reactions to you on account of any product or following our advice, and therefore, we strongly advise you to consult your doctor before trying any of the Product on the Site.

Consider the risks involved and consult with your medical professional before using any of the Product available on the Site. In the event if any wellness or diet plan or a Product available on the Site or recommended by us causes any pain, side effect or allergic reaction, or severe discomfort, you should immediately discontinue such diet plan or exercise and immediately consult your doctor.

We are not liable or responsible for any injury or disease including aggravation, acceleration or recurrence of such injury or disease or death arising from or in connection with nutritional or exercise advice and dietary information provided on the Site or any Product purchased from the Site.

We never sell or suggest or claim that any Product on the Site is ‘magic therapy’ or ‘Magic drug / pill” and we will never sell or suggest or claim any product, pills , food or methods to be ‘magical’ in nature and will take away your disease.

For any general information posted on the Site and/or Application, End Users must not infer or assume that such information necessarily applies to them.

With an endeavour to provide the End Users with relevant information pertaining to health risks associated with certain products and brands, , THE RICE WORLD may introduce a THE RICE WORLD Score card wherein products / brands could be rated by THE RICE WORLD on the basis of factors such as environmental friendliness, , whether a brand is using natural or organic ingredients, recThe Rice Worlding policy and vegan friendliness. Our ratings for brands/products is determined on the information we get from the brand’s own website or the brand directly.  No consideration has been received by THE RICE WORLD from any third party for rating the products / brands. The rating of the THE RICE WORLD Score is merely for reference purpose and in no manner guarantees the affects and suitability of the products / brand for the End Users and such ratings should not influence you from buying or rejecting a particular product. End Users are responsible for conducting their due diligence before purchasing a product to see if it meets their requirements. THE RICE WORLD shall not be responsible in any manner for the loss incurred by the End User or any third party due to the rating of products / brand by the THE RICE WORLD.

You agree understand and acknowledge that THE RICE WORLD makes no warranties and/or claims that: i)The User content is verified, accurate, useful, original, un-edited, not computer generated/modified etc. ii) The products available on Site are useful or beneficial for you. You will have to use your own judgment and advice of medical practitioner, as the case may be, before buying any of wellness products or services from the Site/ Application.

You agree and acknowledge that the ranking, comments and rating in relation to any User content are not monitored or verified by THE RICE WORLD and the same are the opinions/views expressed by End Users. THE RICE WORLD  expects that You will use caution and common sense when relying on such ranking, comments and ratings.

Limitation of Liability

You agree that to the fullest extent permitted by the applicable law, neither THE RICE WORLD nor its holding, subsidiaries, affiliates, founders, partners, or licensors will be responsible or liable (whether in contract, tort (including negligence) or otherwise) under any circumstances for any (a) interruption of business; (b) access delays or access interruptions to the Site and/or the Application; (c) data non-delivery, loss, theft, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the Site and/or the Application, as the case may be; (e) viruses, system failures or malfunctions which may occur in connection with your use of the Site and/or the Application, including during hyperlink to or from third party websites; (f) any inaccuracies or omissions in content; or (g) events beyond the reasonable control of THE RICE WORLD. THE RICE WORLD makes no representations or warranties that defects or errors will be corrected.

Further, to the fullest extent permitted by law, neither We, nor our subsidiaries, affiliates, partners, or licensors will be liable for any indirect, special, punitive, incidental, or consequential damages of any kind (including loss of profits) related to the Site and/or the Application or Your use thereof regardless of the form of action whether in contract, tort (including negligence) or otherwise.

You agree that no claims or action arising out of, or related to, the use of the Site and/or the Application or these terms and conditions may be brought by You more than Six (6) months  after the cause of action relating to such claim or action arose. If You are dissatisfied with the Site and/or the Application, termination of Your use of the Site and/or Application is your sole remedy. We have no other obligation, liability, or responsibility towards You. This disclaimer constitutes an essential part of this Terms of Use.

THE RICE WORLD shall not be liable for any failure or delay in performing its obligations hereunder to the extent that such failure or delay is also caused by a Force Majeure Event. A “Force Majeure Event” means any event beyond a party’s control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party’s), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, accidents, lockdown, epidemic, pandemic, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors or seller or product manufacturer.

Indemnification

You agree to defend, indemnify and hold harmless THE RICE WORLD , its employees, directors, founders, officers, agents and their successors and assigns, its holding, subsidiaries, affiliates, partners, or licensors from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon Your actions or inactions, which may result in any loss or liability to THE RICE WORLD or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of Your obligations under the Terms of Use and/or Privacy Policy, or arising out of the Your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of the Terms of Use.

Term & Termination

These Terms of Use shall come into effect and be binding on You : the earlier of the date on which the User:

a)Accepts the Terms;

b)Starts using the Service / accesses the Site/Application; and

And shall remain valid for as long as the End User uses the Service or accesses the Site/Application.These Terms of Use and the Privacy Policy are effective unless and until terminated by either You or THE RICE WORLD .

You may terminate the Terms of Use at any time, provided that You discontinue any further use of the Site and/or the Application. THE RICE WORLD may terminate the Terms of Use at any time and may do so without notice, and accordingly deny You access to the Site and/or the Application, such termination will be without any liability to the Site and/or the Application.

Upon any termination of the Terms of Use by either you or THE RICE WORLD , You must promptly destroy all materials downloaded or otherwise obtained from this Site and/or the Application, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Any such termination of the Terms of Use shall not affect any liability that may have arisen under the Terms of Use.

Assignability

We may assign Our rights and delegate Our duties under these Terms of Use either in whole or in part at any time without notice. You may not assign, sublicense or otherwise transfer Your rights or obligations, in whole or in part, under these Terms of Use to anyone else without Our prior written consent.

Relationship

This Agreement does not establish any relationship of partnership, joint venture, employment, franchise or agency between You and THE RICE WORLD .

Feedback

Any feedback or suggestions you provide to THE RICE WORLD will be considered, non-confidential and non-proprietary. As such, without a written agreement with THE RICE WORLD that says otherwise, You agree that You will not submit to THE RICE WORLD any information or ideas that You consider to be confidential or proprietary.

Release

In the event that You have a dispute with one or more other End Users of the Services or any seller, as the case may be, You release THE RICE WORLD (and our officers, directors, employees, shareholders, affiliates, agents, successors or assigns, nor any party involved in the creation, production or transmission of Services) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

CONFIGURATIONS AND MINIMUM ESSENTIALS

THE RICE WORLD does not expressly recommend any particular software, operating system, application to use and access the Site / Application. If for any particular reason, the Site / Application does not open or is unable to be displayed in full in the visitor’s computer, then THE RICE WORLD shall not be held liable for any act, omission or commission that may occur because of the same. It shall be your responsibility and liability to keep your computer / mobile in consonance with the latest standards so as to access the Site / Application; though latest standards cannot be defined or categorized.

THE RICE WORLD also reserves the right to change the software and hardware which is required to gain access to the Site / Application without prior notice to the End User and it shall not be the responsibility of THE RICE WORLD if the End User computer system / mobile is incompatible with the software and hardware changes.

FRAUD PROTECTION

As part of order processing procedures, THE RICE WORLD may screen received orders for fraud or other types of unauthorized or illegal activity. THE RICE WORLD reserves the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. THE RICE WORLD also reserves the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. THE RICE WORLD takes these measures to protect its customers as well as itself from fraud or other unauthorized or illegal activity.

SEVERABILITY 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

CONTESTS AND REWARDS

i)THE RICE WORLD may organize various contests / promotions for the End User of the Site / Application. The End User participating in the contest / promotional offers might stand  to win the aforesaid contests or avail the offers. As per the terms of the respective contest or promotion, THE RICE WORLD will give prizes to the winners of the contest or promotion. THE RICE WORLD reserves the right to select the winner or the End User eligible to be awarded the prizes, and which decision shall be full, final and binding on the participants. The award or offer given away by THE RICE WORLD is neither transferable nor can be converted into cash. The winner will be notified by THE RICE WORLD and only the participating End User shall be eligible to claim the prizes from THE RICE WORLD .

ii)The award or offer of prizes will be non-transferable, non-negotiable, subject to availability and there will be no cash alternatives. THE RICE WORLD reserves the right to substitute awards or offers of equal or greater value, at any time.

iii)Income tax, gift tax or any other statutory taxes, duties or levies as may be applicable from time to time, arising out of the prizes, shall be solely borne by the  winners for their respective prizes.